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  • How far in advance do I need to place my order?
    We suggest ordering 5-7 days ahead for smooth preparation. However, we're flexible and can accommodate orders outside this timeframe based on kitchen availability. Need a cake last-minute? No worries! Reach out, we'll do our best to accommodate your request and ensure that you can celebrate special moments with delicious cake in hand.
  • How can I place an order?
    To place an order, follow these simple steps: Browse Our Menu: Take a look at our menu to explore our delicious cake options. If you need more information about any specific cake, feel free to reach out to us on our Line official account (@sunflour). Select Your Cake: Once you've chosen your preferred cake, provide us with the following information: Pick up date Selected flavour Sizing preference Any additional decorations or customizations you desire Submit Your Order: Share the above information with us through our Line official account. Review and Confirm: We'll sum up your order and send you an order receipt for your review. Once satisfied, proceed to make the payment to confirm your order. Sit Back and Relax: After confirming your order, all you need to do is sit back and relax while we prepare your cake with love and care. We'll ensure it's ready for your specified pick-up date.
  • Do you provide consultations for custom cake orders to discuss design options?
    Absolutely! We're a design-focused kitchen and are more than happy to assist you in creating a one-of-a-kind cake for your special day. Just tell us your theme or any specific details you have in mind. Additionally, if you have specific flavour preferences, feel free to share them with us, and we'll do our best to turn your dreams into reality.
  • Can you accommodate corporate events?
    Capacity and Scalability: We are capable of serving small office gatherings, ensuring a personalized and attentive catering experience tailored to your needs. Menu Selection: While our main focus is on cakes, we also provide a variety of simple appetizers and beverages to enhance your event. We offer options such as sandwiches for appetizers and tea or coffee for beverages to complete your catering experience. Special Packaging: We offer custom package designs for corporate gifts, allowing you to personalize each gift with special logos or names. This adds a unique touch for your customers and helps strengthen your brand identity. Delivery and Setup: We provide delivery of food only and do not offer additional setup services.
  • What types of special celebrations do you offer custom cakes for?
    We primarily specialize in birthday cakes. However, we also cater to a wide range of occasions, including weddings, baby showers, and anniversaries, as well as other celebrations such as New Year, Valentine's Day, and Christmas where we will have seasonal cakes for these.
  • Do you require a deposit for orders?
    Yes, we require full payment for the cake to confirm your order.
  • How do you determine pricing for custom cakes?
    We calculate additional customization pricing based on various factors, including the intricacy of the design, the time required for crafting, the delicacy of the work, and any extra ingredients needed to bring your vision to life.
  • Are there any additional charges for customization?
    Yes, the price listed on our website is the starting price for each cake. The final price may vary depending on the design you request. We'll calculate and confirm the price based on your desired design.
  • Is there a delivery fee?
    The delivery fee is calculated separately (not included in the cake price) using the delivery application. We'll send you a QR code to pay once you receive the cake.
  • Do you offer delivery?
    Yes, we provide delivery by car using mainly Grab Express. If there's no driver available, we'll use other delivery apps as a backup. However, you're always welcome to pick up your order yourself from our kitchen. You can find our location on the map on our website.
  • What areas do you deliver to?
    We currently deliver within the Bangkok area.
  • What is the best way to slice and serve the cake?
    For our cake menu, we recommend serving the cake at room temperature, while pies are best served cold. Whether you prefer to dig in or slice it neatly, it's entirely up to you! Just make sure to enjoy every component of the cake in every bite.
  • Do you provide serving utensils?
    We provide candles with every cake as a complimentary addition. However, in line with our sustainable policy, we do not provide disposable utensils. We encourage customers to use their reusable utensils for serving.
  • How should I store my cake before serving?
    The cake must be stored in the refrigerator. Since we use only fresh, quality ingredients without preservatives, the cake will stay fresh in the fridge for up to 2 days. However, after this period, the texture and flavour may start to deteriorate. We recommend discarding the cake after 5 days.
  • Can you accommodate specific allergen or dietary requests?
    While we do not currently offer an allergy menu, we are committed to accommodating your specific allergen or dietary requests to the best of our ability. Please note that there may be an additional charge for this service.
  • Do your cakes contain common allergens (e.g., nuts, dairy)?
    Yes, every cake on our menu contains dairy. While nuts are not included in every cake as an ingredient, there could be traces of nuts in other ingredients due to potential cross-contamination. For information on other special allergenic ingredients, please visit our website, where ingredients are listed for each menu item.
  • What is your cancellation policy?
    After payment is made, we generally do not accept cancellations or offer refunds. However, we understand that unforeseen circumstances may arise, such as event cancellations. In such cases, please contact us as soon as possible. We kindly ask that you inform us at least 14 days in advance of the cancellation to allow us to process your request for a refund or alternative solution.
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